Today’s organisation deals with ever-increasing levels of complexity and the ever-increasing speed of change. To achieve maximum effectiveness, managers must continually sharpen their skills. In this programme, you will study how to:
- Understand and apply best practices of the business analysis discipline
- Conduct a business needs analysis to elicit stakeholder requirements
- Utilise methods, tools and techniques to identify issues and opportunities
- Develop practical requirements and communication plans
- Prepare, manage and implement solution assessment and validation
objectives
- Understand how a business analyst acts as an intermediary managing the interests and needs of the business/project management and IT communities.
- Learn how to use a systematic approach based on “A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)” Version 2.0 and “A Guide to the Project Management Body of Knowledge (PMBOK® Guide)” 5th Edition.
- Understand and apply the systematic framework for conducting business analysis activities through the business analysis life cycle phases.
- Provide best practices and theory with practical tools and techniques that can be applied immediately in your organisation.
Contents
Day One
Business Analysis Planning Monitoring
- Business Analysis and Project Management Contexts
- Key Concepts and Knowledge Areas
- Introduction to Tasks and Techniques
- Sources of Business Analysis Information
- Business Analysis as part of a Project Plan
- Identify, analyse and communicate with relevant Project Stakeholders
- Determining activities, deliverables, resources and measures
- Define how to approve requirements and manage scope changes
- How to track, assess, and report on the quality of work
Day Two
Requirements Elicitation Management Communication
- How to ensure requirements are clear, correct and consistent
- How to draw information out of stakeholders
- Recording and confirming the information provided by stakeholders
- Managing Stakeholder Consensus for Scope & Requirements
- Manage objectives, requirements, deliverables, & components relationships
- Manage post-implementation knowledge of requirements
- Ensure requirements are understood and usable by stakeholders
- Managing productive workshops and making effective presentations
Day Three
Enterprise Analysis Requirements Analysis
- Identify and define why organisational change is required
- Identifying Needs for New Capabilities
- Defining solution scope and preparing the business case
- Does the Business Case justify the investment needed to deliver the proposed solution
- Prioritising and Organising Requirements
- Specifying and Modelling Requirements
- Defining Assumptions and Constraints
- Verifying and Validating Requirements
- Solution Assessment & Validation
Day Four
Developing Business Analysis and Project Capabilities
- Analytical Thinking and Problem Solving
- Behavioural Characteristics
- Business Knowledge
- Communication Skills
- Interaction and Conflict Resolution Skills
- Risk, responsibility, and skills analyses
- Time Management
- Case Study
Day Five
Business Analysis and Project Management
- Project Scope, Schedule and Metrics
- Team Development
- Power and Influence
- Business Analysis in a Project Environment
- Personal Planning
- Commitment to Action
